Effective Date: 7/27/2024

Welcome to FirstAgent.AI, LLC! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Introduction FirstAgent.AI, LLC ("we," "us," or "our") provides AI chatbot solutions designed to enhance customer interactions and streamline business operations. These Terms apply to all users of our Services, including visitors to our website.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.

3. User Accounts

To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not use our Services to:

- Violate any applicable laws or regulations.

- Infringe on the intellectual property rights of others.

- Transmit any harmful or malicious content.

- Engage in any activity that could damage or disrupt our Services.

5. AI Chatbot Interaction

By using our AI chatbot services, you acknowledge that you are interacting with an AI-powered system and not a human. The responses generated by the AI chatbot are automated based on the input it receives and are designed to assist with various queries and tasks related to our services. Any answer or information provided by the AI chatbot is not final and binding. The AI chatbot is not authorized to make business deals, offers, commitments, or enter into any agreements on behalf of FirstAgent.AI, LLC. Any information or guidance provided by the AI chatbot that does not comply with our business policies or terms will not be accepted.

6. Intellectual Property

All content and materials on our website and Services, including but not limited to text, graphics, logos, and software, are the property of FirstAgent.AI, LLC or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Services without our prior written consent.

7. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.

8. Service Availability

We strive to keep our Services available at all times. However, we do not guarantee that our Services will be uninterrupted or error-free. We may need to perform maintenance or updates, which could temporarily affect service availability.

9. Limitation of Liability

To the fullest extent permitted by law, FirstAgent.AI, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services. Our total liability to you for any claims arising from your use of our Services shall not exceed the amount you paid us, if any, for access to our Services.

10. Indemnification

You agree to indemnify and hold harmless FirstAgent.AI, LLC, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorney's fees) arising out of your use of our Services or your violation of these Terms.

11. Termination

We may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the revised Terms on our website. Your continued use of our Services after the changes take effect signifies your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the Commonwealth of Virginia.

14. Contact Us

If you have any questions about these Terms, please contact us at: hello@firstagent.ai

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing FirstAgent.AI, LLC!